Sales Training

By the end of this course, participants will be able to do the following:

Interpret prospect needs by conducting a needs analysis

Master active listening techniques to better connect with & understand

Manage the sales process by understanding where the sale is & how to keep the momentum moving forward

Master Sales Psychology 101 (mirroring, leading representational bias, tie-downs, & tag-ons)

Negate competitor quotes, while remaining professional

Deliver presentations that sell Handle objections professionally & effectively

Master highly effective closing techniques

Follow-up to develop long-term relationships & future business Set goals that motivate

Manage your sales database effectively

2 Days

Weekend and weekday classes available.

Weekdays: 10:00am - 05:00pm (Tea Break included/ Documentary Break)

Lagos Training Centers:

Lagos Mainland: 27 Moronfolu Street, Close to Unilag, Akoka, Yaba, Lagos

Lagos Island: 7 Brook Street, beside Campbell hotel, by Freedom Park, Lagos Island.

Port Harcourt Training Center: 21 Oil Field Guest House Close, off School Road by MTN Junction Elelenwo.

Abuja Training Center: House 67 Block 1A Kano street Area 1, Garki Abuja FCT. After Shehu Shagari mosque.

Certificate of completion (Free) Training materials: Students Workbook

Lesson 1 Defining the Sales Process

Common Sales Approaches

Glossary of Common Terms

Lesson 2 Getting Prepared to make the Call

Identifying your Contact Person

Performing a Needs Analysis

Creating Potential Solutions

Lesson 3 Creative Openings

A Basic Opening for Warm Calls

Warming up Cold Calls

Using the Referral Opening

Lesson 4 Active Listening

The importance of active listening

Restating and Paraphrasing to gain commitment

Lesson 5 Delivering Presentations that SELL

Features and Benefits matched to Customer Need

Outlining your Unique Selling Proposition

The Burning Question that every Customer wants Answered

Lesson 6 Managing the Sale

Leading representational bias

Lesson 7 Handling Objections

Common types of Objections

Lesson 8 Closing the Sale

Understanding when it's Time to Close

Powerful Closing Techniques

Lesson 9 Following Up

Resolving Customer Service Issues

Certificate of completion:

Training materials

Training Manuals

Students Workbook and Project Templates

Real-life application and understanding

Certified and Experienced trainers

Conducive learning environment (AC and Parking space)

What is the 100% Money back guarantee.

We guarantee maximum satisfaction in all our courses. However when you attend any of our classes and you feel you are not satisfied, you can ask for a refund of your payment and that will be given to you immediately. Please know that there is no other condition to meet aside from just asking.

What Certification do I get after the Training.

After successful completion of the training, you will be awarded the course completion certificate, which you can use for your career purposes and job placements.The certificate is embossed with Simplilearn Logo.

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